Jan-Christoph Wall is Manager in the Practice Group Business & Commercial Banking. In this role, he is managing projects with a focus on cooperative, Raiffeisen and cantonal banks and building societies in the DACH region.
Portals—Definition and success factors
26/05/2020
Portals simply represent access points to any type of digital service. However, it would not be sufficient to reduce the role of a portal to a mere access channel. As a “single point of contact”, it rather acts as a central interface between customers and the full extent of a bank’s service portfolio.
