Search Results for: customer experience – Page 3

Search Results for: customer experience – Page 3
Business person Dedicated to providing immediate customer response as metaphor for "Portals in corporate banking"
Topic

Portals—Definition and success factors

Portals simply represent access points to any type of digital service. However, it would not be sufficient to reduce the role of a portal
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Businesswomen using mobile phone analyzing data and economic growth graph chart. Technology digital marketing and network connection as metaphor "ecosystems in corporate banking"
Topic

Ecosystems – definition and success factors

Ecosystems are a combination of several providers—managed by the orchestrator—who orient their services towards customer needs. An ecosystem can focus on one or more
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Headline image: Retail banking business models—defining the future

Retail banking business models—defining the future

Challenges and opportunities of new business models
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Businesswoman with big data virtual interface as metaphor for Modern Tools of Wealth Management / BankingHub

Modern Tools of Wealth Management

Providing Simplicity in a Complex World
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Abstract science, circle global network connection in hands as metaphor for innovations in CEE banking – shopping advisor Goodie

Innovations in CEE banking – shopping advisor Goodie

Goodie: a PSD-II-ready customer acquisition tool?
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Image Fabian Plumbaum
Author

Fabian Plumbaum

Fabian Plumbaum was Consultant in the Practice Group Digital Financial Services. In addition to his commitment in the field of
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GDPR deep dive—how to implement the ‘right to be forgotten’

A brief outline of implementation aspects
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Ensuring compliance in highly regulated sectors with the help of digitalization

zeb: Mathias, to introduce your company can you please elaborate on the main pillars of your business model? Mathias Wegmüller:
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COO Agenda

COO agenda 2020: Trends and need for action in banking from a COO perspective

Digitalization, regulatory and pressure for rentability are the challenges for every COO, presented and analyzed in the COO agenda 2020.
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At eye level with new digital competitors

Modern bank customers are spoiled, but not by their banks. Because most banks cannot provide what customers have come to expect in the “digital
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