5. August 2020 | Innovation & digital Branch networks: Tranformation triggered by the COVID-19 crisis How banking networks will have to adapt to changing customer habits and new standards of social distancing
10. June 2020 | Research & Markets European Banking Study 2020: How COVID-19 might affect Europe’s banks A Black Swan event and its impact
18. May 2020 | Blog Working in times of coronavirus—evaluation of the interactive chatbot survey How do people working in the financial sector cope with the situation?
21. April 2020 | Research & Markets Regional banks in crisis mode—what will happen after the coronavirus pandemic? Crisis management: act immediately and readjust in the medium term
