Andreas Bräutigam

Partner

Andreas Bräutigam is Partner in the practice group Operational Excellence & Process Management. In this role, he is managing strategic projects with focus on operating models for zeb clients.

Location

Office Frankfurt
Taunusanlage 19
60325 Frankfurt am Main
Germany

Contact

+49 69 719153-493
ABraeutigam@zeb.de

Social Media

Xing

Articles by Andreas Bräutigam

At eye level with new digital competitors

Modern bank customers are spoiled, but not by their banks. Because most banks cannot provide what customers have come to expect in the “digital industries”: access to the service portfolio over “their” mobile devices, real time settlement of transactions as well as comprehensive order transparency at extremely fast reaction speeds upon requests or complaints.

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