Andreas Bräutigam


Andreas Bräutigam is Partner in the practice group Operational Excellence & Process Management. In this role, he is managing strategic projects with focus on operating models for zeb clients.


Office Frankfurt
Taunusanlage 19
60325 Frankfurt am Main


+49 69 719153-493

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Articles by Andreas Bräutigam

At eye level with new digital competitors

Modern bank customers are spoiled, but not by their banks. Because most banks cannot provide what customers have come to expect in the “digital industries”: access to the service portfolio over “their” mobile devices, real time settlement of transactions as well as comprehensive order transparency at extremely fast reaction speeds upon requests or complaints.

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