Caroline Klausch is a Manager in the Practice Group Regional Banks OPEX at zeb. In this role, she is managing projects with a focus on process and credit management at cooperative banks.
Time gain analysis: how can actual time allocation in the back office be made transparent?
The zeb.time gain analysis focuses on a streamlined, anonymized activity survey and an analysis of actual time allocation. Practical insights illustrate how transparency in workflows and bottlenecks is created and how this can lead to actionable improvements in credit processes, organizational structure and leadership culture