Author André Ehlerding / BankingHub

Dr. André Ehlerding

Senior Partner

André Ehlerding is Senior Partner at zeb. He supervises big banks with the focus on restructuring, operational excellence and process management and is responsible for strategic projects in these areas.

Location

Office Berlin
Friedrichstr. 78
10117 Berlin
Germany

Contact

+49 30 473753-105
AEhlerding@zeb.de

Social Media

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Linked In

Articles by Dr. André Ehlerding

At eye level with new digital competitors

Modern bank customers are spoiled, but not by their banks. Because most banks cannot provide what customers have come to expect in the “digital industries”: access to the service portfolio over “their” mobile devices, real time settlement of transactions as well as comprehensive order transparency at extremely fast reaction speeds upon requests or complaints.

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