Chatbot Clara Wäller at Westerwald Bank – a success story
How can processes in the customer service center be automated and accelerated using chatbots? Insights into the potential of chatbots in the banking sector.
Design before aesthetics: Focus on customer experience
Interview with Thomas Elm, Managing Director at UI/UX provider Goodpatch in Germany
Software-as-a-Service (SaaS) in financial services
Interview with Martin Wallmann from Clearwater Analytics.
Robinhood IPO – progressive democratization of the financial market
Interview with Karl im Brahm, CEO of Avaloq Sourcing AG and Head of Germany of the Avaloq Group
Payments – Made in Germany 2.0
Interview with Ralf Gladis, Founder and Managing Director of Computop
Professionalizing revenue management in banking
Interview with Rahul Banerji, Head of Pricing and Billing Europe at Oracle Financial Services.
2020 robo advisor market—challenges in the wake of the coronavirus crisis
Interviews with robo advice providers on the current situation.
Interview with investify—robo advisory market 2020
In conversation with Dr. Harald Brock, Managing Director, investify.
Interview with Kapilendo—robo advisory market 2020
In conversation with Björn Siegismund, CIO, Kapilendo.
Interview with bevestor—robo advisory market 2020
In conversation with Björn Schmuck, Managing Director, bevestor.
Media
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