Author Sebastian Kneisel / BankingHub

Sebastian Kneisel

Consultant

Sebastian Kneisel was Consultant in the Practice Group Business & Commercial Banking. In this role, he was managing projects with a focus on Strategy & Organization.

Location

Office Munich
Theresienhöhe 13a
80339 Munich
Germany

Topics by Sebastian Kneisel

Business person Dedicated to providing immediate customer response as metaphor for "Portals in corporate banking"

Portals—Definition and success factors

Portals simply represent access points to any type of digital service. However, it would not be sufficient to reduce the role of a portal to a mere access channel. As a “single point of contact”, it rather acts as a central interface between customers and the full extent of a bank’s service portfolio.

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Articles by Sebastian Kneisel

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