customer communication

Interview with Jean-Pierre Schmit, jemnic: Shaping the future of wealth management: embracing conversational banking

Shaping the future of wealth management: embracing conversational banking

We had the opportunity to speak with Jean-Pierre Schmit, the founder of jemmic. In 2019, jemmic launched the SecuChat messaging platform.
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Customer interaction via chatbots

Business process automation via chatbots

Interview with Ulf Loetschert of LoyJoy about the opportunities presented by chatbots, from lead generation to the future potential in the coming years.
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Chatbots and voicebots

Chatbot Clara Wäller at Westerwald Bank – a success story

How can processes in the customer service center be automated and accelerated using chatbots? Insights into the potential of chatbots in the banking sector.
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Woman sitting at desk and working with AI at home as metaphor for "AI for efficient customer communication"

AI for efficient customer communication

Say goodbye to chaotic communication and stacks of paperwork and learn more about a better fit and reduction of unnecessary letters to customer using
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