Jan-Christoph Wall is Manager in the Practice Group Business & Commercial Banking. In this role, he is managing projects with a focus on CORE (COoperative, Raiffeisen and cantonal banks and building societies in the DACH REgion).
Portals simply represent access points to any type of digital service. However, it would not be sufficient to reduce the role of a portal to a mere access channel. As a “single point of contact”, it rather acts as a central interface between customers and the full extent of a bank’s service portfolio.