Business process automation via chatbots
Interview with Ulf Loetschert of LoyJoy about the opportunities presented by chatbots, from lead generation to the future potential in the coming years.
Chatbot Clara Wäller at Westerwald Bank – a success story
How can processes in the customer service center be automated and accelerated using chatbots? Insights into the potential of chatbots in the banking sector.
Design before aesthetics: Focus on customer experience
Interview with Thomas Elm, Managing Director at UI/UX provider Goodpatch in Germany
Software-as-a-Service (SaaS) in financial services
Interview with Martin Wallmann from Clearwater Analytics.
Payment Summit 2021: Payments – the bartender of the e-commerce party
A report from the Payment Summit 2021 in Hamburg.
Robinhood IPO – progressive democratization of the financial market
Interview with Karl im Brahm, CEO of Avaloq Sourcing AG and Head of Germany of the Avaloq Group
Payments – Made in Germany 2.0
Interview with Ralf Gladis, Founder and Managing Director of Computop
Professionalizing revenue management in banking
Interview with Rahul Banerji, Head of Pricing and Billing Europe at Oracle Financial Services.
Platform economy—BACK to innovation in banking
Banks once knew how to innovate. Why should they not rediscover this ability?
Interview with investify—robo advisory market 2020
In conversation with Dr. Harald Brock, Managing Director, investify.
Media
Zahlen und Fakten aus den Bereichen Research & Markets, Banking, Innovation & Digital kompakt für Sie visualisiert.