chatbots

future of AI in banking

BNP Paribas Bank Polska about the future of AI in banking

Interview with Jarosław Łach and Anna Stepanów about AI implementation and the future of AI solutions at BNP Paribas Bank Polska.
Daniel Schreieber in iInterview about conversational banking

Conversational banking study – chatbots and voicebots from a customer perspective

Interview with Daniel Scheiber, Group Head of Conversational & AI at CREALOGIX
Customer interaction via chatbots

Business process automation via chatbots

Interview with Ulf Loetschert of LoyJoy about the opportunities presented by chatbots, from lead generation to the future potential in the coming years.
Chatbots and voicebots

Chatbot Clara Wäller at Westerwald Bank – a success story

How can processes in the customer service center be automated and accelerated using chatbots? Insights into the potential of chatbots in the banking sector.
Digital customer interaction: Digital Assistants (chatbots and voicebots) as a strategic asset

Digital customer interaction as a strategic asset

Benefits of modern customer interaction for banks’ business model.
zeb chatbot / Working in times of coronavirus—evaluation of the interactive chatbot survey

Working in times of coronavirus—evaluation of the interactive chatbot survey

How do people working in the financial sector cope with the situation?

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