chatbots

Conversational banking study – chatbots and voicebots from a customer perspective

07.04.2022

Interview with Daniel Scheiber, Group Head of Conversational & AI at CREALOGIX

Business process automation via chatbots

23.03.2022

Interview with Ulf Loetschert of LoyJoy about the opportunities presented by chatbots, from lead generation to the future potential in the coming years.

Chatbot Clara Wäller at Westerwald Bank – a success story

16.03.2022

How can processes in the customer service center be automated and accelerated using chatbots? Insights into the potential of chatbots in the banking sector.

Digital customer interaction as a strategic asset

01.02.2022

Benefits of modern customer interaction for banks’ business model.

Working in times of coronavirus—evaluation of the interactive chatbot survey

18.05.2020

How do people working in the financial sector cope with the situation?

chatbots

Conversational banking study – chatbots and voicebots from a customer perspective

Business process automation via chatbots

Chatbot Clara Wäller at Westerwald Bank – a success story

Digital customer interaction as a strategic asset

Working in times of coronavirus—evaluation of the interactive chatbot survey

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