digital assistants

Daniel Schreieber in iInterview about conversational banking

Conversational banking study – chatbots and voicebots from a customer perspective

Interview with Daniel Scheiber, Group Head of Conversational & AI at CREALOGIX
Customer interaction via chatbots

Business process automation via chatbots

Interview with Ulf Loetschert of LoyJoy about the opportunities presented by chatbots, from lead generation to the future potential in the coming years.
Chatbots and voicebots

Chatbot Clara Wäller at Westerwald Bank – a success story

How can processes in the customer service center be automated and accelerated using chatbots? Insights into the potential of chatbots in the banking sector.
Chatbots and voicebots

Chatbots and voicebots – how do they actually work?

How can chatbots & voicebots act flexibly with AI + respond autonomously? All about conversational AI for chatbots & voicebots.
Digital customer interaction: Digital Assistants (chatbots and voicebots) as a strategic asset

Digital customer interaction as a strategic asset

Benefits of modern customer interaction for banks’ business model.
Digital assistants – what is it all about?

Digital assistants – what is it all about?

The extent to which digital assistants are gaining in importance for future-oriented customer interaction.


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