process optimization

Interview with Dr. Philipp Stein (PS) and Dr. Kai Krieger (KK), Chief Representative and Change Manager Transformation at Volksbank Mittelhessen.

The best of both worlds: successful innovations through strong partnerships

Interview with Dr. Philipp Stein (PS) and Dr. Kai Krieger (KK), Chief Representative and Change Manager Transformation at Volksbank Mittelhessen.
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Qualified PMO: administrative support or decisive game changer?

Qualified PMO: administrative support or decisive game changer?

The qPMO as a versatile game changer. We share the experience gained from using our qualified PMO.
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Construction financing: responding to the crisis with customer centricity and efficiency

Construction financing: responding to the crisis with customer centricity and efficiency

Processes for existing business are often neglected, even though they are the most common lending processes in banks.
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abstract imgage: E2E transformation: breaking down silos for more customer satisfaction

E2E transformation: breaking down silos for more customer satisfaction, efficiency and entrepreneurship

What are the key factors for long-term customer focus, efficiency and entrepreneurship in E2E transformation?
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Process management – leverage available potential

Process management – leverage available potential now!

How can a regional bank with limited resources develop future-proof process management? Are the process management goals currently being achieved?
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Futuristic technology tunnel: Intelligent automation of real estate finance

Intelligent automation of real estate finance: possibilities of RPA and AI

Document processing using the example of real estate finance.
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AI applications: BaFin’s regulatory requirements

BaFin’s regulatory requirements for AI applications

LISTEN TO AUDIO VERSION: Supervisors focus attention on AI Banks must follow suit – BaFin defines minimum requirements for use
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Woman sitting at desk and working with AI at home as metaphor for "AI for efficient customer communication"

AI for efficient customer communication

Say goodbye to chaotic communication and stacks of paperwork and learn more about a better fit and reduction of unnecessary letters to customer using
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Innovations in Trade finance / BankingHub

Innovations in trade finance

Automation and digitalization of the entire trade finance transaction
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abstract financial charts as metaphor for agile process management – processes reinvented

Agile process management – processes reinvented

Practicable implementation of agile process management
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Straight-through processing: taking current opportunities and overcoming challenges

Case study: successfully implementing straight-through processing.
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