transformation / change

How to future-proof client care and sales in private banking

15.11.2023

How can private banking providers learn from developments in retail banking and how can they translate these insights into successful sales strategies for their

Construction financing: the path to success

04.10.2023

In an interview with Marina Fleischhauer, head of the ecosystems department, and Daniel Werther, head of sales for construction financing at Volksbank Mittelhessen, we

E2E transformation: breaking down silos for more customer satisfaction, efficiency and entrepreneurship

18.04.2023

What are the key factors for long-term customer focus, efficiency and entrepreneurship in E2E transformation?

Transformation study 2022 (zeb)

18.01.2022

Characteristics of a successful corporate culture and levers for its establishment.

LCR forecasting with AI

26.10.2020

Artificial intelligence in liquidity management.

Process management—no luxury, but a must-have!

01.04.2020

Results from the zeb survey on process management in medium-sized banks.

Omnichannel banking and its implications for bank management

25.03.2020

Why omnichannel management is of paramount importance in a world of digitalization and customer centricity

Mergers & Acquisitions and digitalization

24.02.2020

Digitalization is and will remain particularly present in the financial sector. Main drivers are anticipated earnings and cost savings.

“zeb.digital pulse check 3.0” – digital maturity level of Swiss banks

23.04.2019

Swiss banks are confronted with the challenge of a weak digital transformation culture

Payments are no longer a banks-only party

27.09.2018

How should banks respond?

Agile process management – processes reinvented

09.07.2018

Practicable implementation of agile process management

CDO agenda – shaping a CDO unit

15.06.2018

competitive advantages through consistent alignment of organization and processes to data

Employee activation as a critical change measure for success

28.05.2018

Change for restructuring efforts.

“zeb.digital pulse check” study: Digital transformation status of the German insurance sector made transparent

16.05.2018

German insurance sector invests in digitalization, but so far hardly any innovative business approaches have been developed

Straight-through processing: taking current opportunities and overcoming challenges

14.12.2017

Case study: successfully implementing straight-through processing.

Devising the bank of the future

07.09.2017

Why a digital banking ecosystem can be the future of retail banking.

The future starts today: digital revolution in the lending process

21.08.2017

Target images between the poles of technical possibilities and legal requirements

Bank clerk crisis – The financial sector’s fight for talents

26.07.2017

How banks can position themselves in the fight for attractive talents.

Change management in the digital era

10.05.2017

LISTEN TO AUDIO VERSION: The desired success depends on the willingness of the team to adapt Primary banks and associations

Rethinking Performance Management

10.08.2016

An integrated approach is needed

“zeb.digital pulse check” study: Banks are letting digital transformation wash over them

19.07.2016

Majority of banks shy away from modernizing their IT architecture

Robo advice—soon to be a standard offering of financial service providers?

17.05.2016

Wealth management of the future

Robo Advisors — Automated financial investments?

16.02.2016

Trend of the year 2016: FinTechs in investing.

WebSummit 2015 in Dublin: 40,000 visitors, 2,100 startups and 1,000 investors

30.11.2015

From the 3rd to the 5th of November, the WebSummit 2015 took place in Dublin again. Within five years, the small technology event in

Integrated planning as response to growing requirements

14.09.2015

The challenge of integrated planning comes from combining the various perspectives of P&L-based figures, balance sheet figures and regulatory ratios.

Gaining the competitive edge – measuring and assessing an organization’s risk culture

10.08.2015

Risk culture is a crucial factor when it comes to the daily business of handling various risks, especially in the financial industry. The long-term

Survey result on digitalization and sustainability: A lot of work ahead in both fields

24.06.2015

Banks are looking for answers to cost pressure and new competition.

FinTechs—About the positioning and possible actions of banks

06.06.2015

Why banks should start right now

Meetings in a digitalized era—New types of conferences on the rise

12.05.2015

Ironically, personal contact between people gains ever more unexpected importance in our world, which continues to digitalize and virtualize. This

Sourcing beyond cost cutting

02.02.2015

The trend of digitalization has arrived in the financial services sector, becoming an item on the management agenda of many European banks