Author Bernd Liesenkoetter / BankingHub

Dr. Bernd Liesenkötter

Senior Manager

Dr. Bernd Liesenkötter is Senior Manager and Head of the Practice Group Business & Commercial Banking as well as a member of the Practice Group Digital Financial Services. His focus is on the strategic transformation of corporate banking as well as comprehensive and bank-wide organizational and transformation projects.

Location

Office Hamburg
Kurze Mühren 20
20095 Hamburg
Germany

Contact

+49 30 473753-153
BLiesenkoetter@zeb.de

Social Media

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Topics by Dr. Bernd Liesenkötter

Business person Dedicated to providing immediate customer response as metaphor for "Portals in corporate banking"

Portals—Definition and success factors

Portals simply represent access points to any type of digital service. However, it would not be sufficient to reduce the role of a portal to a mere access channel. As a “single point of contact”, it rather acts as a central interface between customers and the full extent of a bank’s service portfolio.

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Articles by Dr. Bernd Liesenkötter

An almost “lost decade”

In the aftermath of the financial crisis, many financial institutions across Europe have launched major cost-cutting initiatives to stabilize their financial performance, while some have even launched comprehensive restructuring programs.

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