2. June 2021 | Innovation & Digital Payments: back office automation regarding customer experience Zero Ops in payments operations
15. February 2021 | Innovation & Digital AI for efficient customer communication Say goodbye to chaotic communication and stacks of paperwork: Better fit and reduction of unnecessary letters to customer
11. February 2021 | Innovation & Digital Omnichannel Management Matters What can be learned from successful pioneers in banking?
26. November 2020 | Innovation & Digital Study on the digital transformation of European banks – more speed and focus required DIGITAL PULSE CHECK 4.0
30. October 2020 | Innovation & Digital Artificial intelligence in building societies Seizing opportunities and shaping the future
20. August 2020 | Innovation & Digital The future of mobile payments in Germany What will be the impact of digitalization and COVID-19 in the land of cash?
5. August 2020 | Innovation & Digital Branch networks: Tranformation triggered by the COVID-19 crisis How banking networks will have to adapt to changing customer habits and new standards of social distancing
8. July 2020 | Innovation & Digital, Research & Markets 2020 robo advisor market—challenges in the wake of the coronavirus crisis Interviews with robo advice providers on the current situation
7. July 2020 | Innovation & Digital Tailoring the ideal user experience in payments Creating a new product requires forging an absolutely new level of interaction
10. June 2020 | Innovation & Digital Obligation to obtain a license for crypto-custody business How to transform a technology company into a financial services institution
