How can the branch be protected as a unique selling point of regional banks?
Regional banks with about 13,000 branches remain the last anchor for customers to experience banking locally. They should therefore start to view their branch network not as a burden, but as an opportunity to stand out against their competitors in the long term. Personal contact and individual advice at branches will remain central to serving bank customers for at least anotherย 20 years.
How can regional banks retain young customers?
Roughly 15% of Germanyโs population โ over 12 million individuals โ falls within the 14 to 27 age group. Why are young customers digitally savvy, but financially overwhelmed? In view of the migration of young customers, how is the role of the primary bank changing?
AI in retail banking: closing the gap between ambition and adoption in DACH
What is the state of AI adoption in DACH? Where is AI already delivering value? What is holding banks back? What separates the leaders from the laggards? How can banks close the gap and where does zeb step in?
Are digital twins the invisible game changers in the financial industry?
Digital twins combine real-time data, simulations and artificial intelligence to create virtual representations of processes, infrastructures or customer systems. But how exactly can digital twins be applied effectively in the financial industry?
Crypto regulation under CRR III: what transitional provisions and current developments are in place?
CRR III crypto asset regulation in Europe
Selection of a network topology mapping tool: a comprehensive guide
Why should a company map its network in graphical form? What criteria should be considered when selecting the tool?
At the edge of autonomy: exploring the strategic implications of agent-initiated payments
Looking ahead, as AI agents potentially evolve from supporting consumersโ decision-making processes to acting autonomously on their behalf, payments could shift from a downstream, human-triggered step to a more embedded, automated, and agent-initiated function โ depending on how technology maturity, regulation and consumer acceptance develop.
Only AI can stop AI: the new front line in payment fraud prevention
How payment fraud dynamics are shifting and why AI is becoming critical for financial institutions
Use of AI in interest rate derivatives pricing โ what are the benefits of hybrid approaches?
Artificial intelligenceย (AI), in particular machine learningย (ML), opens up new possibilities for improving the accuracy and efficiency of the underlying calculations. However, it is important to consider not only the opportunities but also the risks of these technologiesย โ including model transparency and associated costs.
Liquidity pools and automated market making โ the path to DeFi adoption by financial institutions?
What opportunities and risks does decentralized trading entail for investors, financial institutions and issuers? Which developments could have a lasting impact on the financial industry?
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