juliaschraut

Digital acquisition of new customers in private banking

Digital acquisition of new customers in private banking

We’ve investigated the opportunities associated with digital acquisition of new customers for private banking providers.
Not here to stay – the challenge of employee retention

Not here to stay – the challenge of employee retention

The “disloyal” Generation Z: ways to successfully retain employees. Gap between staff recruitment and staff retention
Qualified PMO: administrative support or decisive game changer?

Qualified PMO: administrative support or decisive game changer?

The qPMO as a versatile game changer. We share the experience gained from using our qualified PMO.
regulatory gaps between the U.S. and the euro area

Markets regain confidence in banks

zeb.market.flash Q2 2023 (Issue 45 – July 2023): regulatory gaps between the U.S. and the euro area.
Interview with Jean-Pierre Schmit, jemnic: Shaping the future of wealth management: embracing conversational banking

Shaping the future of wealth management: embracing conversational banking

We had the opportunity to speak with Jean-Pierre Schmit, the founder of jemmic. In 2019, jemmic launched the SecuChat messaging platform.
Medium-term interest rate scenarios and implications for European banks

Medium-term interest rate scenarios and implications for European banks

What medium-term interest rate scenarios are possible? What are the consequences for European banks? And what control levers, if any, do institutions have in
Text summarization with AI in banking: an alternative approach to ChatGPT

Text summarization with AI in banking: an alternative approach to ChatGPT

A client query made us delve deeper into “Automatic text summarization”.
Construction financing: responding to the crisis with customer centricity and efficiency

Construction financing: responding to the crisis with customer centricity and efficiency

Processes for existing business are often neglected, even though they are the most common lending processes in banks.
Crypto accounting in accordance with IFRS: a black box or (gradually) increasing light in the dark??

Crypto accounting in accordance with IFRS: a black box or (gradually) increasing light in the dark?

Transparency is everything: crypto-assets in accounting.
AML compliance is the key success factor for launching digital asset offerings

AML compliance is the key success factor for launching digital asset offerings

How can financial institutions fully tap the potential of digital assets without neglecting compliance and AML issues?
Treasury goes green: green funding

Green funding: ESG has arrived in treasury

ESG has become a key topic of public debate. It is also being widely discussed within the financial services industry. In this article, we
smartphone with digital euro
Topic

Digital euro – definition and benefits

The digital euro is coming. The digital euro’s design will determine how it is going to benefit citizens and banks.
Click to Pay: bye-bye credit card number

Click to Pay: bye-bye credit card number

Click to Pay is the catchy name of a new process that is set to become established in German online retail in 2023.
Human Resources: Labor shortage: competition for workers is intensifying

Labor shortage rather than skills shortage: competition for workers is intensifying

The word “skilled” will have to be deleted from the phrase “shortage of skilled workers”!
ESG data collection: operational lending business?

ESG data collection – a challenge for the operational lending business?

The increasing scope of ESG data requirements, however, poses significant challenges for financial institutions.
Use of AI in fraud detection

Document verification: use of AI in fraud detection

AI as technological support in the document verification process.
Banking crisis 2.0: Banking turmoil raises old familiar questions

Banking crisis 2.0: banking turmoil raises old familiar questions

zeb.market.flash Q1 2023 (Issue 43 – April 2023): Banking crisis 2.0 and its regulatory implications
Financial services available through the website on mobile devices as metaphor for the article "Digital assets – what is it all about"
Topic

Digital assets – what is it all about? Definition and development of a market that will be worth billions

Which drivers will influence the market environment for digital assets in the future?
Deposit business after the interest rate turnaround (article)

Deposit business after the interest rate turnaround – regional banks need a new sales story

Regional banks must rethink and reshape their deposit business. Sales challenges faced by savings banks and cooperative banks.
Combined dice-shaped arrows that rise together as a metaphor for the end-to-end organization (E2E)
Topic

End-to-end organization (E2E)

E2E processes encompass a ready-to-go service delivery concept that covers the entirety of customer needs – at least from their point of view.
abstract imgage: E2E transformation: breaking down silos for more customer satisfaction

E2E transformation: breaking down silos for more customer satisfaction, efficiency and entrepreneurship

What are the key factors for long-term customer focus, efficiency and entrepreneurship in E2E transformation?
Cover: Private Banking Study Austria 2022

Private Banking Study Austria 2022

Analysis, simulation, focus topics and outlook: the private banking market in Austria.
Thede Küntzel, Manager Projects & Innovation at Sparkasse Bremen and Managing Director of ÜberseeHub GmbH.]

Joining forces: strategic partnerships between banks and fintech companies

The power of collaboration: Thede Küntzel, Manager Projects & Innovation at Sparkasse Bremen, on the opening up of new opportunities for collaboration between banks
Abstract image for the lending business 2023: trends and market forecasts

Lending business 2023: trends and market forecasts

Credit events: a global perspective In our review of the 2022 lending business, we examined credit events and trends around the
Marco Wolf, co-founder of UK start-up Novus World Ltd

From bank to B2B payment service provider: the exciting journey of a sustainable fintech company

In the interview with Marco Wolf, co-founder of UK start-up Novus World Ltd, we talk about how it all began, the challenges NOVUS had
Digital Operational Resilience Act (DORA) – new requirements and implications

Digital Operational Resilience Act (DORA) – new requirements and implications

DORA establishes a legal framework for the direct monitoring of critical third-party ICT service providers (especially large cloud computing service providers).
Process management – leverage available potential

Process management – leverage available potential now!

How can a regional bank with limited resources develop future-proof process management? Are the process management goals currently being achieved?
Supervisory and market focus on interest rate and liquidity risks in the banking book

Supervisory and market focus on interest rate and liquidity risks in the banking book

Analytical framework for bank management to identify and eliminate weaknesses. In specific cases, it even uncovered earnings potential.
Cover whitepaper: Private Banking Study Germany 2022

Private Banking Study Germany 2022

The assets of German private banking customers are growing steadily: in 2022, they already amounted to EUR 7.2 trillion and are expected to increase

Crypto crisis: the end of Bitcoin and other cryptocurrencies or a wake-up call for stronger regulation?

The crypto debate: Is the crypto crisis the end of Bitcoin & other cryptocurrencies, or a call for stronger regulation? In this interview, Dr. Nils

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