Meetings in a digitalized eraโNew types of conferences on the rise
Ironically, personal contact between people gains ever more unexpected importance in our world, which continues to digitalize and virtualize. This
Sourcing beyond cost cutting
The trend of digitalization has arrived in the financial services sector, becoming an item on the management agenda of many European banks
Innovation – whatโs to be done?
Presently, innovation is much in vogue. Describing oneself as innovative is popular amongst all that have a respectable opinion of themselves
Innovations in CEE banking โ emergence of telecom banks in Poland
Three out of four major Polish mobile telecom operators decided to launch their banking ventures. The article focuses on development of telecom banks in Poland and benefits for stakeholders of banks and telecoms alliances.
At eye level with new digital competitors
Modern bank customers are spoiled, but not by their banks. Because most banks cannot provide what customers have come to expect in the โdigital industriesโ: access to the service portfolio over โtheirโ mobile devices, real time settlement of transactions as well as comprehensive order transparency at extremely fast reaction speeds upon requests or complaints.
Innovation by script?
Established companies enviously eye the agility of businesses such as Facebook, Google or Amazon
Innovations in CEE banking โ example of ALEO by ING in Poland
This article starts a series aimed at analyses of different examples of innovations in CEE with focus on Poland. First part presents selected statistics of the Polish market. Subsequently a recently launched ALEO platform is introduced as an example of an innovative approach in corporate banking.
Flexible and safe cloud solutions
One year after the beginning of the NSA affair, its repercussions are still present in the cloud business, as the current cloud monitor of the branch association Bitkom shows. The number of companies in Germany using cloud-based services or cloud resources is on the increase.
Regulatory required data quality as decision-making support
different regulatory requirements have been trying to further enhance the capacities of banks to cope with stress and crisis situations.
Advising customers personally and securely on the web โ co-browsing forges ahead
The latest technological trends are considerably changing the usage behavior of bank customers. At heart, the issue is how banks and insurance companies should focus their advisory and sales services in future. The study Die Bank der Zukunft aus der Sicht der Digital Natives (The bank of tomorrow from the perspective of digital natives) prepared by the University of Hohenheim gives a surprising answer to the much discussed question of how banks should position themselves with regard to customer contacts and advisory service
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